Success 101Building and maintaining your club’s membership is important and challenging. Having a healthy club membership of at least 20 ensures more ideas, participation, input and better learning for all.

This page, adapted from the Success 101 brochure, outlines some ideas to help attract and retain members and achieve success.

Implement a Membership Building Program

Conduct a Membership Drive

  • Hold a membership-building contest. Participate in Toastmasters’ annual contests outlined on the Membership-Building Contests page or create a contest of your own.
  • One of the easiest ways to build membership is by hosting an Open House Meeting.
  • Conduct Speechcraft. This short, seminar-style program is a great way to attract new members. Potential members learn basic speaking and evaluating skills.

Recruit Members from All Available Resources

  • Hand out promotional materials at community organizations.
  • Give short talks about Toastmasters at company seminars on related subjects.

Publicize Your Club

  • Distribute fliers with your club information to local businesses, and display posters in strategic locations.
  • Send news releases announcing your club’s time and meeting location to local newspapers. For more ideas, go to the Club Management Publicity page.

Establish a Guest Program

Provide Useful Material

  • Brochures are perfect for guests. A number are available from the Toastmaster International Membership Building page.
  • A copy of the Toastmaster magazine allows guests to see what Toastmasters has to offer.

Welcome Guests Warmly

  • Provide your guests with a name tag, have them sign the guest book and seat them next to someone friendly and knowledgeable.
  • Present them with a ribbon or small memento to make them feel welcome.

Make Sure to Follow Up

Welcome New Members

Conduct a New Member Induction Ceremony

  • Formally induct the member into your club to create a sense of belonging.
  • Present them with a Promotional Welcome Ribbon, if you didn't already do so when they were a guest.

Develop a New Member Orientation Program

Implement a Mentor Program

Increase Member Retention via Satisfaction

Evaluate Their Interest

  • Find out a member’s needs and goals to ensure they reach their objectives. The Member Interest Survey is a useful tool to accomplish this.
  • Base the focus of your club’s educational program on the results of your research.

Analyze Reasons for Missed Meetings

  • Are members missing meetings because of the time or location? Consider changing it if the other members agree.
  • Are meetings too long? A shorter program might be more effective.
  • Are members not given the opportunity to participate as much as they’d like? Try a rotation method so that everyone gets a chance to fulfill all the roles.

Nurture Potential Non-Renewals

  • Has a member reached his or her original goal? Suggest a new goal, such as the Pathways program.
  • Are members “burned out” on fulfilling too many meeting roles? Lighten their load as needed.

Start Achieving Now!

Plan your club’s year using the Distinguished Club Program and Club Success Plan. See the Club Management Club Success Plan and Distinguished Club Program pages for more information.

Keep Track of Achievements

Keep Your Club and Its Members Informed

  • On a monthly basis, review the achieved and remaining goals with your club.
  • Reward members as goals are achieved.

Membership Building Resources